MedReviews, Terms of Service
[Last updated: October 30, 2023]
In some cases, you may use third party services, which have additional terms.
MedReviews is a service which allows you to publish your professional portfolio and receive reviews.
We are not responsible for the contents of third party submissions, such as user reviews.
If you’re a patient, then some portions of these terms shall not be applicable to you, such as payments and data processing.
Our liability for the services provided and the products downloaded is limited, and our services are provided on an AS-IS basis. We cannot ensure that the results from the services shall be optimal or warrant that they would be satisfactory. We do not warrant for response times and provide responses to support services via email on a timely basis.
Registration, Accepting These Terms.
When enrolling into the service, you represent and warrant that you are over 18 years of age, or if you are a corporation, you obtained all required permits from the authorized signatory.
If you are a patient posting a review, then these terms shall apply to you as well, but you will not be required to sign-up.
SignupYou may sign up using your email, phone number and name. You may be requested with your phone number and email address to verify your identity.
Accepting These Terms. You are required to accept and provide your consent to these terms before using the services, before submitting your personal data in forms and when contacting us for support queries. Without your acceptance of these terms we may not be able to provide you with the services governed under these terms.
The Services comprise of our review engine, which allows doctors to obtain reviews and ask patients to review their services, our portfolio presentation, which allows doctors to present their services, our contact forms, that allow potential customers to contact doctors and to schedule appointments and our messaging service.
We may also offer tailored services, such as publishing of articles, promoting your services via social networks or adding other languages. They will be billed separately.
For providing some of the services, we may require access to your accounts via regular API or using your credentials. It is your sole responsibility to keep these credentials secure and you are the only person responsible for the use of these credentials.
Providing Us With Patient Details
If you’re a doctor and you provide us with any patient details, we require that they execute a consent form that allows you to provide us with the entire details we process on your behalf, including obtaining the type of treatment they received, their contact information and their consent to provide us with a review of your services and that such review may be public. We require that you only provide us with authentic, consensual, details and not of persons who did not receive any service from you.
Should you require that we execute a data processing addendum to provide these details, the addendum to these terms shall apply.
If you believe that the data you submit to us is covered by other legal frameworks, such as the US Health Insurance Portability and Accountability Act of 1996 then you should only submit it after obtaining the right permits under law, as well as consent from the applicable parties.
This content policy applies both to the content you submit through the service for us to use, share with others via the service or third parties, and for content others submit that you may use. For the avoidance of any doubt, this applies both to reviews and content submitted by doctors.
By either providing us with visual, textual, audiovisual, or other material or by using our service to share content, You hereby accept this content policy as set forth. You acknowledge that any violation of the content policy may cause termination of your service, removal of your content and legal action by both ourselves and the person whose rights were infringed.
For the purpose of this policy, the term Content shall refer to images and/or text and/or videos used by yourself while creating content through the service and published through it.
You hereby warrant that you are the sole owner and proprietor of any Content you distribute through the service, or that you are allowed to post it under this content policy. You hereby grant us an irrevocable, permanent, unlimited, world-wide, royalty-free, sublicensable, non-exclusive license to use your Content according to the functionality of service and through other third party services, including the creation of derivative works and the creation of three dimensional works. If you share your Content via a third party service, then you grant each person you share your Content with the right to send this Content to third parties, and to display, store or use this Content via such third party and according to its terms of service.
If there are any rights including trademark, patents, copyrights, or trade secrets in the ideas you submitted, then you waive them in respect to the ability of anyone to use them following your submission.
Our License To You
We provide you, as our user, a limited, non-transferrable, non-sublicensable, license to use all the images and works made available via the services in relation to the service and through its functionality.
You hereby warrant that your Content is not offensive and does not infringe the right of any third party, including, but not only:
You hereby warrant that you are either the sole proprietor or a designated licensee of your Content and that no other party's rights are infringed or violated by your use of the content and the Service. You moreover warrant that no legal claim, dispute or lawsuit was filed against You or threatened against You for publishing content through the service.
Notice & Takedown.
If you believe that any content hosted or posted using our services may infringe or violate any of your rights or applicable law; do contact us at email@example.com and we will investigate such a complaint. Following the complaint, we will let the user who submitted the content know about it, and might inquire about its posting. Please note that our moderation, restoration or deletion of content does not mean that we are liable for the content in any form or under any law.
Prices for our services are as described and published on our website and the applicable page, or provided to you before collection of payment in writing.
Except as stated in these Terms of Service, the payments are non-refundable and shall be paid immediately and as a condition for the provision of the services.
Payment shall be made via credit card, PayPal or any other form acceptable by us.
Billing is recurring; this means that billing begins on the day you registered for our service and ends on the last calendar day that month; billing cycles shall be on the first day of each month.
Payment for tailored or premium services, such as publishing of articles, social media presence management or other services shall be added to the monthly payment or billed separately.
In cases where you agreed to a minimal term as a commitment period and terminated your relationship with us prior to the end of such commitment period, we may retain all funds pre-paid for such period, and refuse to allow early termination.
Requests for termination of the service shall be submitted at least five (5) days before the end of each billing cycle in order to be in effect before the next cycle.
Payments for setup fees are non-refundable and paid in advance.
As the paid service is provided solely for businesses, the Consumer Protection Act of 1981 shall not govern our relationship
All refunds are provided according to the following guidelines:
Support email only; we will make reasonable efforts to respond within reasonable times.
We supply the services on an “as-is” and “as-available” basis. Your use of the services is at your own risk and under your liability. We make no warranty that (i) the services will meet your requirements and (ii) the services will be uninterrupted, timely, secure, or error-free and (iii) the results that may be obtained from the use of the services will be accurate or reliable and (iv) the quality of any products, services, information, or other material purchased or obtained through the service will meet your expectations, or (v) any errors in the service will be corrected.
For no case and for no reason shall we be held liable for any damage, direct or indirect, consequential, exemplary, physical or special, to you, any other user or any third party due to its misperformance of duties herein. We provide Service on an AS-IS basis and shall not be held liable, to the extent permitted by law, by any case of misconduct, negligence, gross negligence, malice or any other mean, to any damages or loss of property, including loss of your funds, damages to property, reputation and business reputation, user account information including login information, loss of profit, loss of good name, all resulting from the use or inability to use services.
Reviews do not mean any liability by us. We are not responsible for their content or accuracy.
You hereby warrant and agree to hold us harmless and to indemnify us for any damage, loss, expense, legal expense or cost incurred as a result of your use of the services in direct violation of these terms of service, including any false representation.
Terminating The Service
We shall have the right to terminate your use of the service or to terminate the service at any time and by providing a one day prior notice.
Moreover we may terminate your use of the service at any time and without prior written notice in any case where you breached these terms and such breach may cause us irreparable harm.
We may suspend the services or any of its functionality, or disable features, if we believe that some fraud or error occurred.
We might disable the service from time to time for scheduled backups, maintenance or upgrades. In some extreme cases, where urgent maintenance is required, we may disable the service immediately and without notice.
Amending These Terms
We may amend these terms from time to time, provided that you shall be informed through electronic communication on such an amendment and shall be granted the option to terminate your agreements with us by providing a prior written notice. If you do not have a user account, we need not notify you on such amendments, as they will have no retroactive effect on your rights and obligations.
Governing Laws, Jurisdiction, No Class Action
The laws of the state of Israel shall exclusively govern these terms of service. The parties agree to the exclusive jurisdiction of the state and federal courts located in Tel-Aviv County.
You undertake to initiate only suits on your behalf and not to file any class action lawsuit against us.
Exhibit A, Data Processing Addendum
MedReviews DPA (Data Processing Addendum)
MedReviews takes the security of your data very seriously. As part of our effort, we process personal data in accordance with the General Data Protection Regulation (“GDPR”), the EU/US Privacy Shield principles (“Privacy Shield”), the laws of the US governing the handling of various types of personal data, and industry standards.